We’ve included a few items below such as pre-scan preparation suggestions, how to login to your account & complete your pre-scan questionnaire, result expectations in regard to comparing to other methods & more.
DEXA Customer Service
Preparation & Process

Preparation & Process
- one (1) hour fast from solid foods (liquids are okay)
- normal clothing with minimal buttons, zippers, metal
- expect appointment to last 15 – 20 minutes total
- actual scan is 5 – 10 minutes depending on height & weight
- arrive 5 minutes prior to your appoint; please be on time
- you will remove shoes & large jewelry items, watches, belts, etc.
- your report will be available immediately after your scan is finished
- we recommend keeping variables such as clothing & fasting as constant as possible for each assessment going forward
- our scanner has a max weight limit of 350 lbs.
- If you are an expecting or pregnant mother or think that you are, please email [email protected] before booking your appointment
- Surgical implants such as pace makers, hip or knee replacements, etc. are okay for the assessment and are considered safe during the assessment.
Pre-Scan Questionnaire

Logging Into Your Account & Pre-Scan Questionnaire
- Click Here or go to www.body-comp.com & click ‘login’
- Username: enter the email you used to RSVP
- Password: temp1234 (use this if you haven’t logged in & changed your password yet)
- Pre-Scan Questionnaire: if you haven’t already, please fill out & submit your pre-scan questionnaire before your appointment
- Accessing Your Results: your results will be uploaded to your account after your appointment is complete. Be sure to login into your account to access & view them.
- Changing Your Password: you can change your password under account settings at any time.
Reviewing Results

Reviewing Your Results
In most instances, anyone who participates will have the option to review their results with a BodyComp representative immediately after their assessment. While our reports are descriptive & straight forward, we provide you the opportunity to ask questions!
Accessing Your Results

Accessing Your Results
- Click Here or go to www.body-comp.com & click ‘login’
- Username: enter the email you used to RSVP
- Password: temp1234 (use this if you haven’t logged in & changed your password yet)
- Accessing Your Results: your results will be uploaded to your account after your appointment is complete. Be sure to login into your account to access & view them.
- Changing Your Password: you can change your password under account settings at any time.
Comparing Methods

DEXA Results vs. Other Methods
If you have used other testing methods such as hydrostatic weighing (Dunk Tank), Bio-Electrical Impedance (BIA) or others, don’t expect your DEXA results to be the same.
Every body composition testing technique or method is different therefore one is unable to safely presume the results will be the same. DEXA is certainly not apples-to-apples with any other method. It is truly a medical-grade, scientifically validated technique that generates honest results.
Although DEXA results may not be as flattering compared to others, you are getting not only accuracy in quantification, but precision. Precision is key in identifying true changes or fluctuations between point A & point B or from your baseline to comparative analysis.
Based on our experience, Body Fat % measured from DEXA can vary on average up-to 10% more than a dunk tank and/or BIA. Body Fat % is simply a ratio of your lean muscle mass to your fat tissue. Accurately measuring & quantifying muscle mass is important. If one method generates muscle as 150 lbs & DEXA generates muscle as 135 or 165 lbs, a +/- 15 lb difference can make a considerable difference when adjusting or projecting your daily, caloric intake.
Sure, every method has a margin of error, fortunately for you, a DEXA total body composition scan has a very minimal margin on error.